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How to Easily Bypass Customer Service Lines You Ask?

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December 2012: I found myself to be one of the lucky passengers experiencing delays and cancellations for my flight down to Florida from JFK. I was at a loss on what to do, the Jetblue site was down, and I couldn’t rebook my flight, and I was on hold for hours not able to reach personnel to change my flight. On one day, I must have spent my entire morning on hold, waiting to speak with someone to get onto another flight. That’s an entire morning of my life that I couldn’t get back. The story has a happy ending, and I was able to rebook, God knows how, and get there just in time for New Years. Low and behold, in this day and age, most people don’t have hours to waste on hold with customer service. Luckily, there’s now an app (or multiple) for that. From what we’ve tried and tested, the two of our favorites are FastCustomer and Lucy Phone. Both apps boast the ability to connect you to customer service reps and then call you back once they reach someone, thus saving you from that dreadful 90’s elevator music, and a sore neck.

Check them out today, and let us know which one you like best:

FastCustomer:

Where to download:

Fastcustomer.com, Apple Store, Android Store

Cost: Free

Lucy Phone:

Where to download:

Lucyphone.com, Apple Store, Android Store

Cost: Free