Go to Top

FAQ

How do you select your tutors and verify their credentials?

All of our tutors go through a rigorous interview process that includes two interviews, a mock tutoring session, transcript reviews, and E-verify (to confirm eligibility to work in the U.S.). This helps us ensure us that we are matching our students with the best in tutors that the area has to offer.

When and where do sessions typically take place?

At Georgetown Tutoring, students come first, so it is up to you to determine when and where you would like to meet. Our students and tutors typically meet at libraries, coffee shops, and student unions during the evenings or on the weekends. But again, our schedule is determined by your schedule, so just let us know what works best for you.

Which type of tutoring is best for me?

One-on-one Tutoring
Our tutors tailor each session based on your goals, requests, and feedback and will meet you at a location of your choice (typically local libraries, bookstores, student centers, or coffee shops). These sessions are ideal for students who are looking for intensive and customized guidance through a specific course. One-on-one tutoring allows the student and tutor to meet for a two-hour “cram session,” create a semester-long study plan, or anything in between. Because this type of tutoring is personalized to your needs, you and your tutor will have the opportunity to delve deeper into current events, broader course issues, and perhaps future career goals.

Group Tutoring:
Our group sessions are typically comprised of groups of two to four students who meet with the same tutor throughout the semester in order to work on problem sets and/or prepare for exams. Many students find the group sessions to be a perfect fit for their course objectives. Furthermore, the group setting cultivates a rich environment for peer-to-peer learning and discussion.O

Online Tutoring:
For students whose schedules do not permit an in-person meeting, Georgetown Tutoring offers online tutoring appointments. Students and tutors are typically able to achieve many of the same benefits offered during in-person sessions but with the added comfort of learning from anywhere.

Drop-in Sessions:
Throughout the year, we offer a variety of exam review sessions at our office in Georgetown. These classes are typically two-hours long and cover many of the most popular college courses including Introductory Microeconomics, Introductory Macroeconomics, and Calculus I. Due to the group nature of these classes, we are able to charge a lower rate, and many students find them to be a useful complement (or substitute) for TA-led review sessions.

Can your tutors take my test for me?

No, but we can teach you the material so that you can take exams, write  papers, and complete homework assignments confidently and correctly.  We know that sometimes a class can seem overwhelming, but that’s where our tutors can step in and help you achieve success that you might not have thought was possible.

What are your rates?

Our rates are highly competitive, and we strive to work within students budgetary constraints. Sign up here to view our package prices, or simply call us at 202-350-4280 or email at support@georgetowntutoring.com, and a team member will gladly help you decide what tutoring package is right for you.

Why do I need to send my syllabus, problem sets, and exams to my tutor before we meet?

Although our tutors are highly knowledgeable in the subjects they tutor, we have found that to maximize the effectiveness of a tutoring session, it is incredibly helpful if a tutor receives all of the course material before you first meet.  This gives the tutor a chance to read over the questions, get familiar with the way your professor presents the material, and ask you what you’d like to focus on during the session.    No one likes pop quizzes, so please give your tutor time to study for your appointment.

What if I don't like my tutor?

To recruit and retain only the best tutors, we have each of our tutors go through a multi-step hiring process that includes credential verification and a mock tutoring session.  Plus, at the end of each session, we ask that each student complete a quick survey to rate the tutor’s performance.  But we understand that sometimes, things just don’t work out with a tutor.  In this case, please contact us ASAP so that we can match you with another tutor and keep you on the path for success in your class.

 

 

What is your refund policy?

We aim for 100% student satisfaction, but if you are not pleased with our services, let us know.  Refunds will be addressed on a case-by-case basis, but before any refund can be processed we ask that you:

1) Confirm that you have provided your tutor with all relevant course material (problem sets, exams, syllabus, etc.).

2) Set reasonable expectations for a session.  Sometimes it takes more than a couple of hours to work through the questions you have.  

3) Allow us to match you with another tutor.  Personalities are an important component of every relationship, and a tutor/student partnership is no different.  All of our tutors are knowledgeable in the subject matter, but sometimes, while a match might look good on paper, things just don’t work out in person.